VerandaMarket Rent from your veranda
Chapter 2 of 4
Chapter 2 of 4

Proof of condition

Two minutes of photographs at handover settle every argument that could happen later. This is the cheapest insurance there is.

Shoot before any money moves

One wide shot of the whole item. Then each side. Then a close-up of every scratch, dent, crack and stain you can find, including the ones you think are too small to matter. Those are exactly the ones that get argued about.

Take twenty seconds of video

With the item switched on and running. A camera shutter clicking, a generator idling, an engine turning over. A photo shows what it looks like; a video shows that it works.

Capture the number that identifies it

Serial number, IMEI, chassis, number plate. Get it in the same frame as the item where you can. This is what proves the thing that came back is the thing that went out.

Send them into the chat, on the spot

In front of each other, before you separate. Now both of you hold the same timestamped set, and neither of you can produce a different version of the story next week.

Repeat the same shots on return

Same angles, same order, ideally the same kind of light. Two matching sets are easy to compare in thirty seconds. Two random sets prove nothing.

The rule that matters

Photos only protect you if both of you have them. Send them in the chat while you're still standing together.

Do
  • Photograph in good light
  • Include the accessories and the bag
  • Note the fuel level or hours run
  • Count and film the cables
Don't
  • Rely on the listing photos
  • Shoot at night or in the rain
  • Say "we'll send them later"
  • Skip a scratch to be polite
Here in Cameroon

For generators and vehicles, photograph the fuel gauge and the hour meter or odometer, and write the reading into the chat. "Return it as you found it" means nothing without a number.

In the rainy season, check for water marks and rust before you accept an item, and photograph them, so a problem that was already there doesn't become yours.